Cookie Policy

1. GENERAL PROVISIONS

This Cookie Policy (“Policy”) explains how CaravanFX Limited (“Company”, “we”, “our”, “us”) uses Cookies and similar technologies when you access caravanfx.com and related services (the “Website”).

This Cookie Policy should be read together with our Privacy Policy, which explains how CaravanFX Limited collects, processes, stores and protects personal data.

When you first visit the Website, you will be asked to choose your Cookie preferences through our Cookie Consent Banner. You may accept all Cookies, reject non-essential Cookies, or customize your preferences at any time.

Legal Basis

Where required by applicable law:

• the Company obtains your consent before placing non-essential Cookies on your device;
• Strictly Necessary Cookies are processed based on our legitimate interest in providing, maintaining and securing the Website and related services;
• you may withdraw your consent at any time through the Cookie Preference Center or your browser settings without affecting the lawfulness of processing carried out before such withdrawal.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit the Website.

We may also use similar technologies, including:

• Web Beacons;
• Pixel Tags;
• Local Storage;
• SDK Technologies (where applicable);
• other similar tracking technologies.

For simplicity, all such technologies are referred to in this Policy as “Cookies”.

Cookies help us:

• ensure the proper operation of the Website;
• maintain platform security;
• remember your preferences;
• improve Website performance;
• analyze Website usage;
• personalize certain Website functions where applicable.

3. INFORMATION COLLECTED THROUGH COOKIES

Depending on your Cookie preferences and applicable law, Cookies may collect information including:

• IP address;
• browser type and version;
• operating system;
• device type;
• device identifiers;
• language settings;
• time zone;
• pages visited;
• navigation history within the Website;
• session information;
• interaction with Website features;
• user preferences.

Where required by law, such information is collected only after obtaining your consent for the relevant Cookie categories.

4. WHY WE USE COOKIES

4.1 Security

To protect the Website, customer accounts and systems against unauthorized access, fraud, abuse and cyber threats.

4.2 Website Functionality

To ensure proper operation of the Website, including:

• secure authentication;
• maintaining user sessions;
• account functionality;
• processing requests;
• maintaining Website stability.

4.3 Performance and Analytics

To:

• analyze Website traffic;
• monitor Website performance;
• identify technical issues;
• improve user experience;
• develop and improve our products and services.

4.4 Personalization

To remember:

• language preferences;
• interface settings;
• user preferences;
• personalized Website features.

4.5 Marketing

Subject to your consent where required by law, Cookies may be used to:

improve communication with users.

measure marketing campaign effectiveness;

improve the relevance of promotional materials;

better understand user interests;

5. COOKIE CATEGORIES

Strictly Necessary

Purpose:

• Website security;
• Authentication;
• Fraud prevention;
• Session management.

Can be Disabled:

• No.

Functional

Purpose:

• Remember language preferences;
• Remember user preferences.

Can be Disabled:

• Yes.

Performance

Purpose:

• Analytics;
• Website statistics;
• Performance measurement.

Can be Disabled:

• Yes.

Advertising

Purpose:

• Marketing content;
• Promotional content.

Can be Disabled:

• Yes.

5.1 Strictly Necessary Cookies (Always Active)

These Cookies are essential for the operation, security and stability of the Website.

They are used to:

• authenticate users;
• maintain secure login sessions;
• protect customer accounts;
• prevent fraud and unauthorized access;
• maintain Website stability;
• ensure proper operation of the Client Area and trading platform.

These Cookies cannot be disabled because the Website and certain services would not function properly without them.

5.2 Performance Cookies

These Cookies help us understand how visitors interact with the Website.

They allow us to:

• analyze Website traffic;
• monitor Website performance;
• identify errors;
• improve Website usability.

Performance Cookies are used only where permitted by applicable law and, where required, based on your consent.

5.3 Functional Cookies

These Cookies enable enhanced Website functionality and personalization.

For example, they may remember:

• preferred language;
• display settings;
• user preferences.

Disabling these Cookies may affect certain Website functions.

5.4 Advertising Cookies

Advertising Cookies help us:

• measure advertising effectiveness;
• provide relevant promotional content;
• personalize marketing communications where permitted by law.

If you disable these Cookies, you may still receive general advertising that is not based on your interests.

6. FIRST-PARTY AND THIRD-PARTY COOKIES

We may use both First-Party Cookies and Third-Party Cookies.

First-Party Cookies are placed directly by CaravanFX Limited to operate the Website and provide our services.

Third-Party Cookies may be provided by trusted service providers assisting us with analytics, security, customer support and Website functionality.

Depending on the services used by the Company, these providers may include:

• Google Analytics;
• Google Tag Manager;
• Google Services;
• TradingView;
• Meta (Facebook);
• security providers;
• cloud infrastructure providers;
• customer support providers.

The list of providers may change as our services evolve.

7. SESSION AND PERSISTENT COOKIES

We use two main types of Cookies.

Session Cookies

These Cookies exist only during your browsing session and are automatically deleted once your browser is closed.

Persistent Cookies

These Cookies remain stored on your device until they expire or are manually deleted.

The retention period depends on the purpose of each Cookie.

8. COOKIE PREFERENCES

When you first visit the Website, you may choose one of the following options:

• Accept All Cookies;
• Reject Non-Essential Cookies;
• Customize Cookie Preferences.

You may modify or withdraw your consent at any time through the Cookie Preference Center or your browser settings.

Disabling certain categories of Cookies may affect the availability or functionality of some Website features.

9. MANAGING COOKIES

Most web browsers allow you to:

• block Cookies;
• delete stored Cookies;
• receive notifications before Cookies are placed;
• restrict specific categories of Cookies.

For more information, please refer to your browser’s help documentation.

10. RETENTION PERIOD

Cookies are retained only for as long as necessary to fulfil their intended purposes.

Session Cookies are automatically deleted when your browser session ends.

Persistent Cookies remain until:

• their expiration date;
• manual deletion by you;
• replacement by updated Cookies.

The maximum retention period depends on the type and purpose of each Cookie and applicable legal requirements.

11. INTERNATIONAL DATA TRANSFERS

Some information collected through Cookies may be processed by trusted service providers located outside your country of residence.

Where such transfers occur, CaravanFX Limited implements appropriate technical, organizational and contractual safeguards to protect personal information in accordance with applicable data protection laws.

12. CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect:

• legal and regulatory requirements;
• technological developments;
• changes to our services;
• improvements to our Website.

The latest version will always be available on the Website.