BONUS AND VIP PROGRAM POLICY
1. INTRODUCTION
This Bonus and VIP Program Policy (“Policy”) outlines the general principles governing promotional programs, bonus offers, and VIP client benefits provided by CaravanFX Limited (the “Company”).
The Company may, from time to time, offer promotional incentives and VIP privileges to eligible clients.
2. NATURE OF BONUS PROGRAMS
The Company may provide various types of bonuses, including but not limited to:
- deposit bonuses;
- trading bonuses;
- promotional campaigns;
- limited-time offers.
All bonuses are offered at the sole discretion of the Company.
3. BONUS CONDITIONS
- Bonus terms and conditions may vary depending on the promotion.
- Bonuses may be subject to:
- trading volume requirements;
- withdrawal restrictions;
- time limitations.
Specific conditions are defined individually for each promotion.
4. RIGHT TO MODIFY OR WITHDRAW BONUSES
The Company reserves the right to:
- modify bonus conditions;
- cancel promotions;
- withdraw bonuses at any time.
This may occur without prior notice where necessary.
5. ABUSE AND MISUSE
The Company may:
- cancel bonuses;
- remove profits derived from bonus abuse;
- suspend accounts.
In cases of:
- fraud;
- manipulation;
- arbitrage abuse;
- violation of trading rules.
6. VIP PROGRAM
The Company may offer a VIP program for selected clients.
VIP status may provide:
- enhanced trading conditions;
- personalized support;
- priority processing;
- exclusive offers.
7. VIP ELIGIBILITY
VIP status is determined at the sole discretion of the Company, based on internal criteria, which may include:
- trading volume;
- account balance;
- activity level;
- client relationship.
The Company is not obligated to disclose the criteria used for VIP classification.
8. CHANGES TO VIP STATUS
The Company reserves the right to:
- grant;
- modify;
- downgrade;
- revoke.
VIP status at any time.
9. INFORMATION AND DISCLOSURE
Full details of:
- bonus programs;
- VIP benefits;
- eligibility criteria.
Are available:
- on the Company’s official website;
- via official communication channels (email, support, or phone).
10. CLIENT RESPONSIBILITY
Clients are responsible for:
- reviewing applicable bonus terms;
- understanding conditions before participation.
11. LIMITATION OF LIABILITY
The Company is not liable for:
- changes in bonus conditions;
- withdrawal of promotional offers;
- interpretation of promotional materials.
12. AMENDMENTS
This Policy may be updated at any time.
13. CONTACT INFORMATION
support@caravanfx.com