PRIVACY POLICY

1. INTRODUCTION

CaravanFX Limited (“Company”, “we”, “us”, “our”) is committed to protecting your personal data in accordance with the laws of Saint Lucia, including the Data Protection Act, as well as applicable international standards.

This Privacy Policy explains how we collect, use, process, store, and protect personal data when you access caravanfx.com and use our trading services, including Forex and CFD instruments.

By using our services, you acknowledge and agree to this Privacy Policy.

2. CATEGORIES OF DATA WE COLLECT

We may collect and process the following categories of data:

Identification data (name, date of birth, nationality);
Contact data (email, phone number, address);
Financial and transaction data;
Trading activity data (orders, positions, history);
Technical data (IP address, device, browser);
KYC/AML verification data (documents, source of funds).

3. PURPOSE OF DATA PROCESSING

Your personal data is processed for the following purposes:

account registration and management;
execution of trading operations;
compliance with AML/CTF regulations;
risk management and fraud prevention;
monitoring trading activity for security purposes;
improving platform performance and functionality;
communication and customer support;
marketing (subject to consent where required).

4. LEGAL BASIS FOR PROCESSING

We process your data based on:

performance of a contract (Customer Agreement);
legal obligations (AML, KYC, tax requirements);
legitimate business interests;
your consent (for marketing communications).

5. DATA RETENTION

We retain personal data:

for the duration of the client relationship;
for additional periods required by law.

This includes obligations related to:

anti-money laundering (AML);
fraud investigations;
regulatory reporting.

6. SHARING OF DATA WITH THIRD PARTIES

Your data may be shared with:

liquidity providers and trading infrastructure providers;
payment service providers;
compliance and verification services;
auditors and legal advisors;
IT and cloud service providers.

All third parties are contractually obligated to protect your data.

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred and stored outside your country of residence, including:

Saint Lucia;
European Union;
United States.

We ensure adequate safeguards are in place.

8. SECURITY MEASURES

We implement appropriate technical and organizational measures, including:

encryption;
access control;
monitoring systems;
secure infrastructure.

However, no system is completely secure.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

ensure platform functionality;
analyze user behavior;
improve user experience.

You may control cookie preferences via browser settings.

10. YOUR RIGHTS

You have the right to:

access your personal data;
request corrections;
request deletion (subject to legal limits);
restrict processing;
withdraw consent.

Some rights may be limited due to regulatory obligations.

11. AUTOMATED DECISION-MAKING

We may use automated systems for:

fraud detection;
risk monitoring.

Such processing does not produce legal effects without human oversight.

12. DATA RELATED TO TRADING ACTIVITY

We may analyze trading behavior to:

detect market abuse;
prevent fraud;
ensure platform integrity.

13. USE OF SERVICES BY MINORS

Our services are not intended for minors.

14. CHANGES TO POLICY

We may update this Policy at any time.

15. CONTACT INFORMATION

support@caravanfx.com

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